Terms of service
Who we are. EarlBear is operated by Ashi Design LLC, 211 Baker Road, Katy, TX 77413, United States. "EarlBear", "we" and "us" mean Ashi Design LLC. "You" means the client buying from us.
Our services are contracts. EarlBear sells custom services. A private proposal page on earlbear.com, or a signed quotation, is a service contract: we agree to build what is listed and agreed on that page, and nothing beyond it. Checking out on that page, or signing the quotation, accepts its scope, prices and terms as a binding agreement between you and EarlBear. If your page or quotation differs from these terms, your page or quotation applies.
Prices and tax. Prices do not include sales tax. Any tax that applies is calculated and added at the payment step.
Payment. Payment terms are set on your page. Where a deposit applies, the balance is invoiced on delivery, and the finished work is transferred once it is paid in full. Where you choose monthly payments, the payments are charged automatically to the same card on the schedule shown, and end after the last payment.
When work starts. Work starts as soon as your first payment is made. Timelines start once we have received what your page says we need from you.
Revisions and changes. Revisions are included as stated on your page. Work outside your page is quoted separately before it starts.
Other companies' fees. Unless your page says otherwise, you pay third parties directly, including Shopify, Amazon, Google, domain registrars, app providers, payment processors and trademark offices.
Other companies' decisions. Platforms such as Amazon, Shopify and Google set their own rules, approvals and review times. We help you through those steps, but we do not control or guarantee their outcome. Where your page says we help or guide you with something, you remain responsible for completing and filing it.
Ownership. Once you have paid in full, the deliverables listed on your page belong to you. Accounts, stores and domains are registered in your name.
Results. We do the work described on your page with care. We do not guarantee specific sales, rankings or revenue.
Amendments. Any mutually agreed amendments will be communicated via email.
Cancellation and refunds. See our Return and refund policy.
Limit of liability. To the extent the law allows, our total liability for a project is limited to the amount you paid for that project, and we are not liable for indirect or consequential losses such as lost profits.
Governing law. These terms are governed by the laws of the State of Texas.
Changes. We may update these terms. The version in place when you accepted your page applies to that project.
Contact. grow@earlbear.com